"personnel files" Blog Tag


No-match letters from the SSA - read and understand, then react

May 22nd, 2019 by Davis Bae, Shanon Stevenson and Jeffrey Winchester at Fisher Phillips


That no-match letter from the Social Security Administration is not them breaking up with you (come on, who else who would date them? and that is no reflection on you - really). 

That letter is to let you know that you have a whole bunch of work in front of you trying to figure out why some of the employee information you sent them doesn't match the employee information they already have.

Don't freak out. Davis Bae, Shanon Stevenson and Jeffrey Winchester have worked out a 7-step guide, including what not to do, that will help you respond, will get the SSA the info they need and might even help you get your HR house in a little better order. The  seven steps:

  1. understand
  2. gauge the impact
  3. review records
  4. policies?
  5. CAUTION!
  6. respond
  7. I-9s