Technology driving the hiring process

Interviewer: So where do you see yourself in five years?

Applicant: I'd say my biggest weakness is listening.

Maybe the questions you ask haven't changed (and maybe not the answers you get either), but the process of hiring – ZipRecruiter, downloads, videos, Indeed, resume filters – has.

The Chicago Tribune discusses the technology and how it is transforming the hiring process – algorithms, chatbots, cutting costs and turnover (from our authors Littler), eliminating bias, AI, and optimism (from Johnny Taylor, CEO of SHRM).