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Protecting electronic information — Pennsylvania

The relative ease of using computers, email, the Internet, including social networking sites, blogs and chatrooms, as well as voicemail systems has created entirely new sets of employer-related problems and policy issues. This new technological age makes it necessary for companies to ensure they are maintaining a competitive edge, while at the same time complying with newly emerging legal precedents.

When assessing your company’s use of technology, it’s a good idea to determine the business goals for your company and consider which of the many advantages of the Internet and email are appropriate for reaching these goals. For instance, technology can effectively be used for:

  • communication
  • research
  • marketing
  • sales/e-commerce
  • customer service
  • organization development, such as recruiting and training.

Then develop a plan and policy for the effective and appropriate use of technology to achieve your business goals, taking into consideration human resources issues. Keep in mind that with all the advantages that technology and the Internet in particular, has to offer, it can also be a source of strife for employers when...

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