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Responding to visits and calls regarding immigration — E-Verify

Responding to a government officer

There are many government agencies that may conduct investigations relating to an employee’s identity or work authorization. If a government officer from Immigration and Customs Enforcement (ICE), the Occupational Safety and Health Administration (OSHA), the police, border patrol, a welfare or unemployment agency, or other government entity approaches a company representative and requests information on the company or a company employee, the representative may:

  • direct the officer to the supervisor, on-site manager, or company’s attorney and allow that person to deal with the officer directly, politely stating:
    • “I am sure that the company will cooperate. However, I am not the person to provide you with that information. Let me get my supervisor or our lawyer who can work with you.”
  • follow the steps outlined herein if there is no supervisor available or the officer will not wait to allow the individual to find a supervisor:
    • State: “I am sure the company will cooperate. However, I am not the person to handle your request. Let me get some information and get the person who should handle this for you.”
    • Ask...


      Please call us at (312) 960-9400 if this is an error or if you have any questions.