Adopt and publicize a zero-tolerance policy regarding threats, harassment, and violence.
Update/review employment application as well as pre-employment background checks and interviewing procedures to identify signs of potential problem applicants. Conduct thorough background investigation on all job applicants.
Prepare and utilize release forms for personnel records from previous employers, course transcripts from educational institutions, certification records from training and professional organizations, credit reports from consumer credit reporting agencies and criminal conviction records from law enforcement agencies, subject to applicable federal, state and local laws.
Update personnel policies and employee handbook to include safety policies dealing with violence in the workplace. Include rules to limit access to work areas, especially during evening and weekend shifts.
Review with your temporary employee provider the procedures they utilize to screen their temporary employees for potential workplace violence problems.
Conduct a security audit of each facility. Provide adequate security in parking areas, common areas, stairwells, cafeterias and lounges
Prepare a crisis management plan for each facility.
Select and train management officials in conflict resolution and nonviolent techniques for handling hostage/crisis incidents and counseling situations.
As part of the company’s overall management safety and health training, instruct all...
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