Description
Ready to boost your leadership skills?
For more infomation about the entire series, please email Jim Skelton at the Tennessee Chamber.
The Tennessee Chamber invites the hrsimple family to join them for their Tennessee Chamber Leadership Development Series, seven blended learning sessions that will include online, self-paced and instructor-led material.
Lesson 5 Emotional Intelligence
Leaders are faced with many situations and must learn to remain calm in the face of adversity and stay sensitive to the needs of direct reports, peers and authority figures. A leader with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. This lesson reviews self–awareness and self- management, how to manage your emotions, and understand others’ emotions and how to manage in the workplace.