I have been in Human Resources for over 30 years.  "Performance Management Strategies: Finding Common G.R.O.U.N.D." was one of the best presented, arranged, and informative webinars I have ever participated in.  I wish my whole crew of supervisors and managers could have participated in it.  However, with the information I received and the way it was laid out, I hope that I will be able to mock the presentation for them. You and Jamie did an excellent job in presenting this in a clear, distinctive way that was interesting and was never boring.