High-Tech/High-Touch: Critical Soft Skills in a Virtual World
It is an understatement to say that the COVID-19 pandemic has disrupted the way we do business. As many of our members and their organizations have had to pivot to remote work, we’ve all been forced to adjust quickly to the new realities of working virtually which requires a separate set of skills from going to the office.
How do we navigate the new realities of a virtual workplace? We believe a big part of the answer lies in the soft skills, those interpersonal, problem-solving, critical thinking and leadership practices that drive such non-standardized, difficult-to-quantify traits and connections.
Considered an expert in human behavior and organization dynamics, Greg Coker will share in this one hour Zoom call how to:
- Build relationships when face-to-face communication is being minimized by screen-to-screen.
- Work as a team in a virtual world.
- Best serve customers.
- Navigate the new realities of a virtual workplace.
- To be an inclusive leader while collaborating with teams, generating new ideas and solutions.
- Align Communication Styles that conveys warmth and presence.
Presenter: Greg Coker, Considered an expert in human behavior and organization dynamics, Greg Coker's vision is as a result of reading his books, attending his keynotes/workshops; recipients are moved to achieve higher levels of performance and their organizations better places to work. He is the author of Building Cathedrals: The Power of Purpose and the Soft Skills Field Manual. His third book, Healing the Wounds: Forgiveness & Reconciliation in the Workplace, is due on book shelves later this year. His clients include education, business/industry, correctional facilities (Reentry) and high performance individuals who benefit from his personal coaching.