Telecommuting is a workplace option that permits employees to work at an alternative worksite, such as the home, for one or more days per week. Partial or total substitution of telecommuting for an employee’s daily commute to work has been made possible largely through the use of computer technology. Although the term was coined in 1973, the concept is now being used by large and small companies alike, which has advantages for both employer and employee.
While as of 2018, only 24% of U.S. employees did all or some of their work from home, the COVID-19 pandemic accelerated many employers’ adoption of telecommuting initially as a social distancing technique to help contain the spread of the coronavirus, while keeping employees productive. Research shows that, as of 2022, 58% of Americans have reported having the opportunity to work from home at least one day a week and 35% stated that they have the option to work from home five days a week. This hybrid style of work is becoming more and more popular as employers and employees alike transition from pre-pandemic work cultures.
The telecommuting “virtual office” might consist of a phone, laptop computer, facsimile and/or scanner and voicemail capabilities....
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